Privacy Policy

Effective date: 10 August 2026

Serenova Digital Pty Ltd (ABN 74 831 205 469) ("we", "us", "our") operates luminousjoints.world. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect the following categories of personal information when you use our Site:

  • Usage data: Pages visited, time on site, referral source, browser type, device type, and approximate location (country/city level) - collected automatically via Google Analytics.
  • Contact information: If you email us, we collect your email address and any information you include in your message.
  • Cookie data: See our Cookie Policy for full details.

We do not collect sensitive information such as health data, financial information, or government identifiers through this Site.

2. How We Use Your Information

We use your personal information to: operate and improve the Site; understand how users interact with our content; respond to enquiries; and comply with legal obligations. We do not sell your personal information to third parties.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area or United Kingdom, our legal bases for processing personal data are: your consent (Art. 6(1)(a) GDPR) for analytics and advertising cookies; our legitimate interests (Art. 6(1)(f) GDPR) in operating and improving the Site for necessary cookies and server logs; and compliance with legal obligations (Art. 6(1)(c) GDPR) where applicable.

4. Cookies and Tracking

We use cookies and similar tracking technologies. Details are set out in our Cookie Policy. You can manage your cookie preferences at any time via the cookie banner on this Site.

5. Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics 4: Web analytics. Data may be transferred to the United States. Google processes data under its own privacy policy and Standard Contractual Clauses. You can opt out of Google Analytics by adjusting your cookie preferences on this Site.
  • Google Ads: Advertising. We use Google Consent Mode v2. Advertising cookies are only activated with your explicit consent. Google may use your data to show personalised advertisements on other sites.
  • Cloudflare: CDN and security. Cloudflare may process your IP address as part of its security and performance services.

6. International Data Transfers

Some of our third-party service providers are based outside Australia. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required under GDPR.

7. Data Retention

Server logs are retained for up to 90 days. Google Analytics data is retained for 14 months by default (configurable). Email enquiries are retained for up to 3 years. We do not retain personal data longer than necessary for the purposes set out in this policy.

8. Your Rights

Under the Australian Privacy Act and, where applicable, GDPR, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your data
  • Request portability of your data
  • Withdraw consent at any time (without affecting the lawfulness of prior processing)
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or, for EEA/UK residents, with your local supervisory authority

To exercise any of these rights, contact us at info@luminousjoints.world.

9. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our Site is served over HTTPS and hosted behind Cloudflare's security layer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.

11. Contact

For privacy enquiries or to exercise your rights: info@luminousjoints.world
Serenova Digital Pty Ltd, 12 Collins Street, Level 8, Melbourne VIC 3000, Australia.

We use cookies to improve your experience and for analytics and advertising purposes. See our Cookie Policy.